Privacy Policy

Last updated: August 2026

This policy explains what information NETSYNC collects from seekers and providers using the marketplace, how it's used, and what choices you have. It's written for a platform still in active development — as features like payments and messaging go live, this policy will be updated to match.

1. Information we collect

• Account information: name, email, phone number, city/state, and password (stored securely, never in plain text).
• Provider information: company name, business type, and verification documents (CAC certificate, government ID, insurance certificate where applicable).
• Listings and requests: details you enter about what you're offering or looking for, including pricing, location, and descriptions.
• Usage information: basic interaction data (e.g. pages visited, actions taken) used to keep the platform working and improve it.

2. How we use this information

• To create and manage your account.
• To connect seekers with providers — this necessarily means some information (like a provider's name, verification status, and listing details) is visible to other users of the platform.
• To review provider verification submissions.
• To communicate with you about your account, requests, or bookings.
• To maintain platform safety, including preventing duplicate or fraudulent accounts.

3. What's visible to other users

Provider profile information (name, verification status, listings, ratings) is public by design — that's how the marketplace works. Seeker contact details are not shared with providers until a request or booking connects you.

4. Data storage and security

Account and platform data is stored with Supabase, using row-level security so accounts can only access data they're authorized to see. Verification documents are handled separately and are not publicly visible.

5. Your choices

• You can update or correct your profile information at any time in Profile Settings.
• You can request account deletion by contacting support.
• Providers can pause or remove listings at any time.

6. Changes to this policy

As NETSYNC adds features — payments, messaging, and further verification steps — this policy will be revised to reflect them, and the "last updated" date above will change accordingly.

7. Contact

Questions about this policy or your data can be sent to support@netsync.app.